Returns & Exchanges
At Bajaao, we want you to be completely satisfied with your musical gear; if your purchase doesn't meet your expectations, you can return it within 10 days of delivery for a replacement or refund. We ensure a hassle-free process for all defective, damaged, or unsatisfactory electronics and instruments.
Initiate Return Request
Log into your Bajaao account and visit the 'My Orders' section to select the item you wish to return and submit a formal request.
Quality Assessment
Our support team will review your request and may ask for photos or videos of the product to verify the condition or defect.
Pickup and Packaging
Once approved, pack the item securely in its original brand packaging and we will arrange a free courier pickup from your doorstep.
Refund or Replacement
After the item reaches our warehouse and passes a quality check, we will initiate your full refund or ship out a replacement unit immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing